Terms of Service

Date Published
May 28, 2022
Last Updated
October 15, 2024

Introduction and Terminology

Welcome to Wolf Global (“Wolf Global”, "we", "us", "our"). These Terms and Conditions ("Terms") govern your access to and use of the Wolf Global website (the "Website"), our web app platform (the "Platform"), and our engagement pods hosted on Telegram (the "Pods"). By accessing or using any of our services (Website, Platform, or Pods), you agree to be bound by these Terms and all applicable laws and regulations.

  • Website (https://wolfglobal.org): This refers to our general website, including blogs and informational content.
  • Platform (https://app.wolfglobal.org): The web app platform where users can activate campaigns to get more reach for their Instagram via influencer campaigns.
  • Pods (Telegram): Telegram-based engagement pods where users exchange interactions and reach with other pod participants to boost engagement on Instagram.

Please read these Terms carefully. If you do not agree to any part of these Terms, do not use our services.

License

Wolf Global grants you a non-exclusive, non-transferable, revocable license to access and use the Website, Platform, and Pods for your personal, non-commercial purposes, subject to the following restrictions.

Restrictions

You agree not to:

  • Modify or copy any materials from the Website, Platform, or Pods.
  • Use the materials for any commercial purpose beyond the intended scope of Wolf Global's services.
  • Reverse-engineer, decompile, or attempt to extract the source code of any software contained on the Website or Platform.
  • Remove any copyright or proprietary notices from any materials.
  • Transfer the materials to another person or "mirror" the materials on any other server or site.

Termination of License

This license shall automatically terminate if you violate any of these restrictions. Wolf Global reserves the right to terminate the license at any time, with or without notice. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

Disclaimer

The materials on the Wolf Global Website, Platform, and Pods are provided on an 'as is' basis. Wolf Global makes no warranties, either expressed or implied, and hereby disclaims and negates all other warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of intellectual property or other violation of rights.

Accuracy of Materials

Wolf Global does not warrant that the materials provided on the Website or Platform are accurate, complete, or current. The materials appearing on the Website or Platform could include technical, typographical, or photographic errors. Wolf Global may make changes to the materials at any time without notice but is not obligated to update them.

Platform (Web App Services)

Wolf Global provides a web app platform (https://app.wolfglobal.org) for users to purchase Instagram engagement services. By using the Platform, you agree to the following terms:

Account Registration

To access the Platform, users must create an account with accurate and complete information, including a valid Instagram username and contact details. Users are responsible for keeping their login credentials secure and confidential. Any activities conducted under your account are your responsibility.

Wolf Global reserves the right to terminate or suspend accounts that provide false information or engage in abusive behavior. Abusive behavior includes, but is not limited to, spam, fraudulent activity, or misuse of services.

Free Credits on Sign-Up

Upon registration, Wolf Global may provide new users with free credits to use on the Platform. These credits allow users to test our services without financial commitment. However, users agree to use these credits responsibly and not abuse the system. Abuse includes:

  • Creating multiple accounts to obtain additional credits.
  • Using automated tools or bots to manipulate the credit system.
  • Engaging in any other manipulative behavior that unfairly takes advantage of free credits.

Wolf Global reserves the right to monitor free credit usage and take appropriate action, including account termination, IP blocking, and forfeiting any remaining credits.

Purchasing Credits for Campaigns

Users may credits or subscribe to activate campaigns. These transactions are non-refundable, and users are responsible for reviewing charges before confirming a purchase.

Any misuse of the Platform, including fraudulent purchases, chargeback requests, or attempting to circumvent payment, will result in account suspension or termination.

Service Usage

By using the Platform, you authorize Wolf Global to interact with your Instagram account for the purpose of fulfilling campaign. Users must ensure:

  • Their Instagram account is set to "public."
  • Their Instagram username remains unchanged during the service period.

If you change your Instagram username or set your account to private after placing an order, services may not be completed, and Wolf Global will not be liable for the incomplete service. Additionally, services will not be refunded if your Instagram content (e.g., posts, reels) is deleted midway through the campaign.

Content Limitations and User Responsibility

Users must ensure that any content submitted for engagement complies with Instagram’s terms of service and community guidelines. The following types of content are prohibited and will result in immediate termination of services:

  • Content promoting hate speech, violence, or illegal activities.
  • NSFW (Not Safe For Work) content or adult material.
  • Content related to cryptocurrency, NFTs, gambling, or other high-risk categories.

Wolf Global reserves the right to reject any engagement requests that violate these guidelines.

Platform Availability

While we aim to provide continuous access to our Platform, we cannot guarantee that the Platform will always be available. Interruptions may occur due to maintenance, updates, or technical issues beyond our control. Wolf Global will not be liable for any losses or damages arising from service interruptions.

Data and Privacy

Your use of the Platform is subject to our Privacy Policy. By using the Platform, you consent to the collection, use, and sharing of your personal data as outlined in the Privacy Policy.

Wolf Global does not sell or share your personal information with third parties, except when necessary to fulfill the services. For more information, please review our Privacy Policy.

Termination of Platform Use

Wolf Global reserves the right to terminate or suspend access to the Platform at any time for violations of these Terms, abuse of services, or any activity that threatens the security, integrity, or reputation of Wolf Global. Upon termination, any remaining credits or active subscriptions may be forfeited at Wolf Global’s discretion, and users are not entitled to a refund.

Engagement Pods (Telegram-Based Services)

Wolf Global offers engagement pods via Telegram (the "Pods") to help users increase engagement on Instagram. By participating in the Pods, users agree to the following terms:

Pod Participation

Participation in the Pods is voluntary, and members must follow all rules established within the Telegram groups. To ensure fairness, all participants must engage with other members' posts in the group.

Failure to follow the group rules, including failure to engage, may result in warnings or suspension from the group.

Sharing Links

Members may only share Instagram links for engagement within the Pods. The following guidelines apply:

  • Content must be from public Instagram profiles.
  • Private account content or content that violates Instagram or Wolf Global's guidelines (e.g., hate speech, NSFW, cryptocurrency) will result in immediate removal from the Pods.

Engagement Reciprocity

Members must engage with other members' posts before sharing their own link. Repeated failure to engage may result in warnings or removal from the Pods.

Pod Moderation and Account Termination

Wolf Global utilizes an automated moderation system within the Telegram Pods to monitor compliance. Members who violate the rules will receive automated warnings. Accumulating multiple warnings may result in a permanent ban from the Pods, and the decision to ban is at Wolf Global’s sole discretion.

IP Blocking and Account Termination

If a user is found manipulating the system or repeatedly violating pod rules, Wolf Global reserves the right to terminate their account and block their IP address from rejoining. This decision will be made at Wolf Global’s sole discretion.

Limitation of Liability

By using the Wolf Global Website, Platform, or Pods, you acknowledge that Wolf Global, its owners, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our services. This includes, but is not limited to, damages arising from loss of profits, data, or other intangible assets.

Wolf Global is also not responsible for any actions taken by third-party platforms, such as Instagram, including suspensions, restrictions, or bans on your account as a result of using our services.

Feedback and Complaints

We value user feedback and are committed to continuously improving our services. If you have any feedback, suggestions, or complaints, please contact us at support@wolfglobal.org. We will make every effort to respond to complaints in a timely and effective manner.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Changes to Terms

Wolf Global reserves the right to update these Terms from time to time. We will post any significant changes on this page, and continued use of our Website, Platform, or Pods following these changes will constitute your acceptance of the updated Terms.